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Erin Read has a diverse work experience, beginning in 2016 as an Usher at Theatre Royal Stratford East. In 2017, they worked as an Associate Director at PROFORCA THEATRE COMPANY LIMITED, and as a Customer Success Assistant (Publishing Assistant), Customer Success Executive (Profiles Team Leader), and Customer Success Executive (Product Specialist) at Chambers and Partners. In 2022, they began working as a Customer Success Manager at Samdesk.

Erin Read obtained a Bachelor of Arts in Drama and Dramatics/Theatre Arts, General from Queen Mary University of London from 2015 to 2018. Since 2021, they have obtained several certifications from LinkedIn, including Effective Listening, Teamwork Foundations, Why Trust Matters with Rachel Botsman, Customer Success Management Fundamentals, Business Fundamentals for Customer Success Managers, Coaching and Developing Employees, Productivity Hacks for Writers, Editing Mastery: How to Edit Writing to Perfection, and InDesign 2020 Essential Training.