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Vilma Mannermaa is a CRM Specialist at Sambla since August 2023, focusing on CRM activities for the Omalaina and Rahalaitos brands in the Finnish market and customer retention across the Nordics. Prior experience includes multiple roles at Klarna from February 2020 to August 2023, such as Marketing Associate and Campaign Manager, where responsibilities encompassed global partner communications and B2B marketing, as well as developing content strategies. Additional experience includes a Marketing Intern position at Dpointgroup and a Customer Service Representative role at Nordea. Vilma holds a Bachelor of Arts in Audiovisual Media from Tallinn University and has studied at KTH Royal Institute of Technology and Etelä-Tapiola Upper Secondary School.