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Mick Ryan has extensive experience in transportation administration and order management, currently serving at Sam Dennigan and Company since June 2021. Prior roles at IBM spanned over a decade, with responsibilities including order hold identification, dispute management, and customer maintenance support. Additionally, Mick held positions as Training Coordinator/Team Lead overseeing onboarding and training of new employees, and as a General Operative at IBM Lotus and Banta Global Turnkey, focusing on assembly and quality assurance. Educationally, Mick obtained an Advanced Higher Certificate in 1st Line Management from the National College of Ireland and holds a Leaving Certificate from Saint Paul's CBS.