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Shawn Owen is a customer service professional with extensive experience in various industries. Currently serving as a Customer Service Representative at Saluda Medical since July 2023, Shawn has previously held positions such as Customer Care Advocate at Portico Benefit Services and Senior Customer Care Representative at Transamerica, where responsibilities included supporting participants with 401(k) and IRA accounts. Shawn also worked as a Customer Service Specialist at ReedGroup, assisting individuals with managing leave of absence logistics, and has experience in patient registration services at Populus Group, LLC. Earlier roles include leadership positions in customer contact centers at 3M and service support at Xcel Energy. Shawn holds a Bachelor's degree in Accounting from Minnesota School of Business.