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Ivan Ferreira is an experienced professional in the technical support and channel support fields, currently serving as a Channel Support Engineer at Salsify since November 2019, where previous roles included Senior Support Specialist, Technical Associate, and Technical Program Operations Specialist. Prior to Salsify, Ivan worked at LIVINGBRANDS Portugal from August 2016 to November 2019 as a Senior Technical Support Consultant. Ivan's educational background includes a High School Diploma with a focus on Computer Programming - Specific Applications from IEFP completed between 2012 and 2014, and further studies at the Community College of Philadelphia from 2015 to 2016.