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Wesam Elnaji has a strong background in both customer service and software engineering, with a Bachelor’s degree in Computer Systems Engineering from جامعة الازهر بغزة, attained between 2011 and 2016. Since February 2019, Elnaji has been serving as a Customer Service Representative at Salla E-Commerce Platform. Prior to this role, Elnaji worked as a Software Engineer at Work Without Borders from February 2019 to February 2020 and at UNRWA from June 2017 to February 2020.