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The Customer Service Team at Saliba's Extended Care Pharmacy plays a pivotal role in supporting assisted living communities, skilled nursing facilities, and behavioral health group homes. Comprised of experienced Customer Service Liaisons, this team is dedicated to enhancing the customer experience through direct interaction with community caregivers. They solve business challenges, provide education, assist with cart audits, and ensure smooth use of eMAR systems, thereby contributing to the overall mission of delivering high-quality care and superior customer service.