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Madiha Benzakour is an experienced professional in customer success and support, currently serving as Key Customer Success Manager EMEA at SalesScreen since January 2022. Previously, Madiha held the position of Customer Success Executive for France and Spain at Netrivals, where a strong understanding of the platform was utilized to enhance customer adoption and best practices. Madiha's career also includes roles as a Senior Product Support Specialist and Customer Support Specialist at Kigo, Inc., as well as a Technical Customer Service Representative in the Apple Project at SELLBYTEL Group. Early career experiences include a Sales Internship at Miquel Suay, a Sales Account Executive position at Procurio General Trading LLC, and an internship as a Bank Sales Assistant at BMCI-PNB Paribas. Madiha holds a Licenciate degree in Business Administration and Management from the University of Valencia, earned between 2009 and 2015.