Shankha Dey is the Director of Product Management at Salesforce. Prior to joining Salesforce, Shankha spent eight years at Microsoft in a variety of product management roles. In their last role at Microsoft, Shankha led a global team on Search & Assistant experiences in Outlook, Teams, and other Microsoft 365 Enterprise products.
During their time at Microsoft, Shankha formulated and led multiple strategic business, cultural, and technical programs for voice-first and text-first products, including cross-industry app integration in Outlook/Teams, improving enterprise search relevance, new search experiences outside the search box, instating employee shadow boards, international expansion of multiple product lines, and collecting customer data and feedback in enterprise compliance environments.
Shankha also led increasingly complex cross-org projects to improve business and engineering efficiency. These projects included the development of orchestration and analytics tools to increase engineering efficiency of Consumer Search Relevance - large scale ML model experimentation, multi-language and market support, analytics tools to debug scorecards, and reframing platform metrics from averages to percentiles.
Shankha Dey has a Master of Business Administration from the University of Washington's Michael G. Foster School of Business and a Master of Science in Computer Science from Columbia University.
Links
This person is not in the org chart
This person is not in any teams