Leahanne Merritt is an accomplished professional with extensive experience in customer success and team leadership within the technology and financial services sectors. Currently serving as the RVP Customer Success and Portfolio Lead at Salesforce since May 2008, Leahanne motivates and mentors a team of 12 success managers, overseeing a significant portfolio of enterprise clients and maintaining a substantial annual recurring revenue. Previous roles at Salesforce include Customer Success Director, where Leahanne managed major financial clients and driving strategic initiatives to enhance customer outcomes. Earlier career experience includes CRM Manager at PHH Arval and Baltimore Investment Services Representative at T Rowe Price. Leahanne holds a Bachelor of Science degree in Sociology from the University of Colorado Boulder.
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