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Francisco J. Del Valle is a seasoned professional with extensive experience in customer success and enterprise solutions management, currently serving as a Customer Success Manager at Salesforce since January 2024. Previously, as an Enterprise Solution Manager at Creatio, Francisco provided technical expertise and pre-sales support focused on the LATAM region. With a decade-long tenure at SAP, Francisco held roles including Customer Experience Senior Solution Engineer and LAC Cloud Solution Advisor, where advanced knowledge of software solutions and customer interaction defined their contributions. Early career experience includes roles in project management and sales consulting for Microsoft Dynamics at Grupo Scanda and Fillgap, as well as foundational sales roles at ATX Business Solutions. Educational credentials include a Bachelor of Business Administration focused on sales strategy from Universidad del Valle de México and a Bachelor's degree in Computer Engineering from UAT.