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Brendan Sheridan is a Principal Strategic Solution Engineer at Salesforce, specializing in Service Cloud solutions tailored for enterprise communications and media companies. With extensive experience across various roles, Brendan has demonstrated expertise in digital transformation, pre-sales technical discussions, and customer consulting. Previous positions include National Offering Technical Lead at NWN Corporation, where Brendan focused on Device as a Service, and Senior Solutions Engineer at Square 9 Softworks, contributing to significant sales growth. Brendan has received multiple awards for outstanding performance, including the Rockstar SE Award and the SE Star Performer Award. Brendan holds a BA in Graphic Design with a Marketing Minor from West Virginia Wesleyan College and has continued professional development through Salesforce's Trailhead program.