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Laura Kightlinger is a distinguished professional with extensive experience in customer success and leadership across various industries. Currently serving as a Customer Success Coach and Fractional Executive at Squadra, Kightlinger also contributes as an advisor for Women in Customer Success and coaches at ScaleWise and Sales Impact Academy. Previously, Kightlinger held significant roles at Seismic, where leadership in customer success led to substantial employee and revenue growth, and at Qubit, where the foundation of the customer success function was established. With a robust educational background, including an MBA from INSEAD and a Bachelor of Science in Accounting and Finance from Purdue University, Kightlinger is recognized for expertise in developing successful customer relationships and optimizing strategic growth.