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Daniel Brooks has extensive experience in the field of IT support and management. Daniel started their career as a Help Desk Team Lead at North Texas Specialty Physicians in 2016. From there, they moved on to become a Field Services Team Lead at Plano, Texas, TXDOT, Wyndham Hotel and Resorts in 2018. In 2021, Daniel joined Mind Tree, Dallas, Texas, GameStop as a Field Services Team Lead before transitioning to GameStop as an IT Manager and Manager Support and Delivery. Most recently, they served as an IT Field Support Manager at Salad and Go from 2023.

Daniel Brooks attended Cameron University from 1994 to 1995, where they pursued Information Technology Studies with a focus on Criminal Justice and Corrections. Prior to that, they studied Information Technology at South Plains College from 1991 to 1993. The degree obtained from South Plains College is not specified. Additionally, they hold additional certifications, including being Dell Certified from Dell Technologies and having an ITIL4 certification from NTT DATA. The specific dates of when they obtained these certifications are not provided.