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Steve Erlichman is a seasoned professional with extensive experience in client management and technical support across various technology companies. Currently serving as Senior Client Manager at Sakon since May 2019, Steve plays a pivotal role in helping enterprises manage and transform communications services. Prior to Sakon, Steve held positions at Western Digital and SanDisk, where responsibilities included customer success management and technical support. Steve also has a rich background in roles at SMART Storage Systems, eClinicalWorks, Bose Corporation, EMC, Maxtor, and Quantum Corp, demonstrating a consistent focus on enhancing customer experiences, managing technical issues, and driving product demand. Steve earned a Certificate in Electrical and Electronics Engineering Technology from DeVry University.