Mubasshir Poonawala has over 18 years of experience in client services and management, currently serving as Associate Director of Client Success Management at Sakon since February 2012, where responsibilities include managing the People/Invoice Management Wireless Team and processing payment files for clients. Prior roles at Sakon include Senior Client Services Manager, Client Services Manager, Manager, and Associate Manager. Earlier professional experience includes positions as Senior Analyst at New vCustomer International, Senior Research Associate at Option One Mortgage, and Underwriter at WNS Global Services. Mubasshir holds a Bachelor of Commerce degree from Symbiosis International University, along with Intermediate Chartered Accountancy in Finance and Accounting.
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