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Kristiina Kinnunen is an experienced qualitative research strategist and senior user experience researcher with a strong background in UX research management. Kinnunen has held key positions at several prominent organizations, including Sago, Freelance, Bloomberg Industry Group, Indeed.com, and Gartner, contributing significantly to user experience and supply chain research. Kinnunen holds a Master of Arts in Applied Cultural Analysis from Lund University and a Bachelor of Arts in Language and Cultural Studies from Malmö University.