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Tera Brown is a skilled professional with extensive experience in customer service, client support, and operational management across various industries. Currently serving as a Client Support Representative at Sagent since October 2022, Tera previously worked as a Mortgage Loan Processor at loanDepot, where responsibilities included data collection and documentation review for mortgage applications. Tera's background also includes roles such as Administrative Coordinator at Principal Financial Group, Cash Operations Manager at Ocwen Financial Corporation, and Customer Service Supervisor at GMAC/Residential Capital Corporation, showcasing a strong expertise in team leadership, process optimization, and client relations. Tera holds both a Bachelor's and an Associate's degree in Business Administration and Management from Hamilton College.