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Lauren Rugala is an experienced hospitality professional with a strong background in front office management and guest services. Currently serving as Group Sales Manager at Sage Hospitality Group since October 2022, Lauren previously held positions such as Guest Services Manager at Boulder Marriott and Front Office Manager at JW Marriott Savannah Plant Riverside District, where responsibilities included overseeing team training and enhancing guest experiences during challenging operational periods. Additional experience includes roles as Front Office Manager at Mansion on Forsyth Park and The Beaufort Inn, focusing on employee supervision, payroll processing, and the implementation of standard operating procedures. Lauren holds a Bachelor's Degree in Psychology from James Madison University, earned in 2010.