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Hakim A. has over 20 years of experience in revenue assurance and operations roles in the telecommunications industry. Hakim currently serves as the Head of Revenue Assurance at Sagacity since 2023. Prior to this, Hakim held various positions at BT, including Head of Group Business Assurance Consumer from 2019 to 2022, Group Head of Operations & Analytics from 2016 to 2019, and Revenue Assurance Senior Manager from 2014 to 2016. Hakim also worked at Vodafone as a Revenue Assurance Manager from 2008 to 2014, where they managed a team responsible for developing controls and reporting platforms. Before that, Hakim worked at T Mobile UK Retail as a Revenue Assurance Consultant from 2003 to 2008 and as a Revenue Assurance Analyst from 2001 to 2003. Overall, Hakim's work experience demonstrates their expertise in revenue assurance, strategy development, risk management, and team management.

Hakim A. holds a Bachelor of Arts degree in Accounting and Finance from the University of Brighton. Additionally, they have obtained certifications as a BQF Lean practitioner from BQF in 2019, and as a Certified Management Accountant (CMA) from CIMA.