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The Operations Team at Safeway Insurance TPA Pvt Ltd is responsible for streamlining and managing the core administrative and procedural functions essential to the company's efficiency. This includes comprehensive claims management, overseeing day-to-day branch operations, liaising with network hospitals for cashless hospitalization benefits, and ensuring smooth pre-authorisation processes. The team also handles health portfolio management, indoor hospitalization assistance, and supports wellness programs, ensuring quality service and optimal healthcare delivery to policyholders.