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Susan Crump has over 20 years of work experience in various industries. Susan began their career in 1992 as a Publishing Assistant at Papillon Publications. In 1994, they moved to Methodist Homes for the Aging as an Admissions and Marketing Director. Two years later, they became an Area Manager at Wiregrass United Way. In 1998, they accepted a role as Marketing Director at American Buildings Company. Finally, in 2001, they became the Chief Executive Officer (CEO) of Safety Research Corporation of America (SRCA), where they are responsible for all aspects of the corporation's financial strategies, processes and operations.

Susan Crump obtained their Bachelor of Science in Marketing from Troy University in 1995, followed by an MBA from the same institution in 1998.