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Jude Juma serves as the Sr. Manager of Quality Engineering at Safaricom PLC, where responsibilities include providing strategic technical leadership, developing sophisticated test automation frameworks, and establishing automation standards to enhance system resilience. Prior to this role, Jude worked as a Software Development Engineer in Test (SDET), focusing on automation frameworks and system performance. Jude's experience also includes a brief tenure at TECHSAVANNA TECHNOLOGY, developing test plans and ensuring quality releases. Educational qualifications encompass a Master's degree in Business Information Systems, a Bachelor's degree in Information Technology, and certifications in software development and big data analytics.