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Anna Chebet is an experienced professional currently serving as the Operations Team Lead at Safaricom PLC since February 2019, where responsibilities encompass cash, inventory, and people management as well as reporting and documentation. Prior roles within Safaricom include Senior Officer in M-Pesa Agent Support, Strategic Sales Marketing Developer, Assistant Regional Coordinator, and Customer Experience Executive, showcasing expertise in revenue management, customer relations, and operational efficiency. Earlier career experiences include roles at Wallstreet Bureau Eldoret and Kenya Power, with foundational education comprising a Bachelor's degree in Commerce from The Catholic University of Eastern Africa, a Higher Diploma in Human Resource Management, and ongoing pursuit of a Master of Business Administration from the University of Nairobi.