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Darlene M. is an experienced Infrastructure Engineer at Safari Micro since July 2023, responsible for managing and monitoring client infrastructure and providing software support for various applications. Prior to this role, Darlene held multiple positions at Accenture from May 2018 to July 2023, including Senior Analyst and Microsoft 365 Subject Matter Expert, where responsibilities included conducting training sessions, offering technical assistance, and managing client value metrics. Darlene possesses extensive knowledge of Microsoft 365 services, Azure AD, Exchange Online, and SharePoint Online, along with expertise in troubleshooting and managing various migrations. Darlene holds a Bachelor of Science in Information Technology from STI College Caloocan, earned between 2014 and 2018.