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William Mitchell has extensive experience in customer service and telecommunications industry. William has held roles such as Customer Service Team Supervisor and Operations Supervisor where William coached and motivated team members to achieve performance goals. William's responsibilities included conducting salary reviews, performance reviews, and career development sessions, as well as handling customer escalations and developing onboarding teams and processes. Currently, William works as an LNP Specialist at Saddleback Communications. William also has a background in project management, having pursued a Bachelor of Business Administration degree in Project Management.