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Luis C. has extensive experience in information technology and financial empowerment, serving as the Information Technology Operations Manager at Sacred Heart Community Service since October 2012. Responsibilities include system administration for a 150+ user environment, overseeing various technologies such as Windows Servers, firewalls, and desktop support, in addition to managing Salesforce for a substantial database of accounts. Luis led the development of an online portal for scheduling services and has successfully procured over $500,000 in grant funding for IT initiatives. Prior roles include Financial Empowerment Program Lead, where Luis managed financial coaching services and the county’s largest free income tax program, and Income Support Specialist, which involved tax services and program advocacy. Academic credentials include a BA in Finance from San Jose State University and participation in programs at Stanford University and the Hispanic Foundation of Silicon Valley.