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Chantal Rousseau

Omnichannel Specialist at Sabio

Chantal Rousseau has a diverse work experience spanning several companies and roles. Chantal started their career in 2011 at Ince (Pty) Ltd, where they served as a Payroll Administrator, responsible for accurately capturing payroll data and handling payroll queries. In 2014, they transitioned into a Human Resources Generalist role at the same company, taking charge of recruitment and selection processes, conducting competency-based interviews, and managing employee relations matters. After leaving Ince (Pty) Ltd in 2016, Chantal joined Complete Outsource Solutions in 2018 as a Human Resources Generalist, where they continued to perform recruitment and selection duties while also attending to daily employee relations matters. Later in 2018, they briefly worked at Ince (Pty) Ltd again, but this time as a Data Analyst, where they interpreted and analyzed data, developed databases, and implemented strategies to optimize statistical efficiency. Chantal's most recent position is a Technical Support Specialist at Sabio, starting in 2023.

Chantal Rousseau has a diverse education history. In 2004-2008, they completed their Grade 12 and received a Senior Certificate from Alberton High School. In 2019, they obtained a NQF 6 National Certificate in Business Analysis from the Faculty Training Institute and also earned a Certificate in Business Analysis Fundamentals from Udemy. In 2020, Chantal pursued further education as a BI Analyst from Udemy. In 2021, they completed a Certificate in Consulting from Academy Omilia and obtained a Certificate in Business Analyst from Trailhead by Salesforce. Additionally, Chantal completed certifications such as SAFe® 5 Scrum Master from Scaled Agile, Inc. in January 2022 and a Certified Business Analyst certification from the Faculty Training Institute in November 2019. Chantal also possesses a certification in Agile Fundamentals, Scrum, and Kanban from Udemy and has engaged in further training with Trailhead by Salesforce.

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