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Joel Smith's work experience begins in 2004 when they become the Owner/Customer Service Manager at VoltShells Unix Shell Hosting, a company that offered Unix shell accounts for IRC users. Joel sells the company in January 2007. From 2003 to 2007, they also work as a Freelance Website Designer at pixelEnvy Designs.

In 2008, Joel becomes the Co-Founder & User Experience Designer at ShoutNow.com, a company that simplifies audio/voice broadcasting and publishing. Joel stays in this role until December 2011.

In 2009, they join Indy Web Design as the Creative Director, where they assist in developing strategies and designs for websites and marketing collateral. However, they only stays in this role until July 2010.

Joel then becomes the Principal at Pixel Envy Designs in August 2007, a creative design and brand identity firm. Joel works with clients to create and grow marketable brands. Some of their clients include Lushin & Associates, WebMetrics, Localmind, ShoutNow, Business Furniture, and Klipsch. Joel leaves this role in October 2013.

In October 2013, Joel founds Design On Tap, a company where they serve as the Founder until March 2022.

In 2018, they become a Board Advisor at Agile Marketing Indy, providing advisory support until March 2022.

Finally, in February 2020, Joel starts working as a Product Coach for Dan Martell's SaaS Academy, leveraging their product experience to coach SaaS founders through product design and research challenges as they scale up.

Joel Smith attended Warren from 2000 to 2004. However, no specific degree or field of study was provided for this period. From 2004 to 2005, they attended Ivy Tech Community College where they earned an Associates degree in Computer Graphics Technology.