Customer Experience and Engagement
About
The Customer Experience and Engagement team at SA Water is dedicated to enhancing the interaction between the company and its customers by developing streamlined communication strategies and services. They focus on understanding customer needs through engagement and analytics, ensuring effective stakeholder relationships, and fostering community partnerships. This team plays a crucial role in promoting health and hygiene awareness while designing best-in-class customer experiences to build trust and satisfaction among the 1.7 million South Australians they serve.