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Nkosienhle Prince Sambo has a comprehensive work experience in the call center and collections field. Nkosienhle Prince currently works at SA Taxi as a Call Center Collections Manager, where they oversee the collection of outstanding credit and invoices while implementing strategies to increase the success rate of collections. Prior to this, they worked at CSS Credit Solutions Services (Pty) Limited, where they held the roles of Call Center Operations Manager and Team Leader. In these positions, they managed staff performance, met financial targets, and ensured quality customer interactions. Before joining CSS, Nkosienhle worked at Van De Venter Mojapelo Attorneys as a Team Leader and at MBD Credit Solutions Pty Ltd. as a Call Center Agent, where they managed walk-in customers and sales activities.

Nkosienhle Prince Sambo's education history is as follows:

From 2017 to 2019, Nkosienhle attended the Milpark School of Financial Services, where they studied Human Resources Management and Services.

In 2016, Nkosienhle completed a certification program at Maurice Kerrigan Africa (Pty) Ltd in Business, Commerce and Management Studies -NQF Level 04.

Also in 2016, they obtained a certification in Generic Management from Maurice Kerrigan Africa (Pty) Ltd.

During the same year, Nkosienhle also received a certification in Generic Management and Emotional Intelligence from Maurice Kerrigan Africa (Pty) Ltd.

In 2013, they attended MICTU TRAINING SOLUTIONS and obtained a Certificate of attendance in MS Excel 2010 Intermediate.

In 2008, Nkosienhle received a National Certificate of competence in Customer Service Support/Call Center/Teleservice Operation from Service CETA.

From 2005 to 2006, they studied at the Academy of Learning (SA) Pty Ltd and obtained a National Certificate in Computer Clerk.

In 2001, Nkosienhle completed their Matric at Lenz Public School, Secondary Schools, Gauteng, earning a High School/Secondary Diplomas and Certificates.