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Laura Leigh Jones Robertson is an accomplished professional with extensive experience in operations and guest services within the entertainment industry. Currently serving as Senior Manager at Ryman Hospitality Properties since April 2011, Laura Leigh has successfully developed backstage tour products and VIP Services, creating a multi-million-dollar revenue stream and overseeing the entire department's strategy and management. Prior roles include Operations Manager for the Grand Ole Opry, where management of tour operations and large-scale events was key, as well as positions focused on guest services and front-of-house operations. Earlier experience includes serving as Deputy Clerk at Carroll County Virginia Circuit Court. Laura Leigh holds dual Bachelor of Arts degrees in History and English from Virginia Tech.