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John Dugan has a diverse work experience spanning multiple industries. John began their career in 2002 as a Mechanical Field Engineer at Kiewit, where they worked until 2003. From 2003 to 2005, they served as a Caddy at The Golf Club of Tennessee. In 2005, they joined Lumberman's Wholesale Distributors as a Structural Design Engineer, a role they held until 2011. John then worked as a Sales Associate at Play It Again Sports from 2011 to 2012. In 2014, they became a Demo Tech Specialist at Cobra Puma Golf, where they worked until 2015. From 2015 to 2016, they held a series of sales roles at Comdata, including Jr. Strategic Sales Executive, Stategic Sales Executive I, and Strategic Sales Executive II. Currently, they are employed as a Strategic Pharmacy Analyst at RxBenefits, Inc. since 2021.

John Dugan completed their education with a Bachelor of Science (BS) degree in Mechanical Engineering from Auburn University, where they attended from 1998 to 2001. Prior to that, they pursued Pre-Engineering and obtained an Associate degree within the years 1995 to 1997, although the specific institution remains unknown. In terms of additional certifications, they recently completed a course called "Asking Great Sales Questions" from LinkedIn in June 2020.