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Carolyn Kelly has extensive experience in operations and customer support, currently serving as an Operational and Production Analyst at RushOrderTees.com since April 2013, where roles have included management of the Production Art Department, Pre-Production Artwork Quality Assurance, Data Analysis, and Customer Experience. Previous positions include QA and Technical Support for Voice Services at Marchex from 2007 to July 2010, SaaS Client Support Representative at Voicestar from May 2007 to December 2008, NOC Technician at WebMD from August 2005 to December 2006, and Client & Technical Support Representative at RegisterFly.com from May 2005 to June 2006. Carolyn studied at New Jersey City University and Northampton Community College, as well as The Art Institutes.