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Ken Adams currently serves as the Vice President of Customer Experience at Rush Street Interactive, a position held since March 2017, and has previously held several roles at the company, including Director of Customer Service & VIP Accounts and Director of VIP Accounts. Prior to joining Rush Street Interactive, Ken Adams worked at Resorts Casino Hotel from February 2009 to March 2017, where responsibilities included serving as the Internet Gaming VIP Account Manager and Manager of Marketing & Promotional Operations.