Kyle Kniss currently serves as Vice President and Head of Crop Claims Operations at RCIS: Rural Community Insurance Services, a position held since April 2024. Prior to this role, Kyle was with Zurich North America as AVP, Claim Strategy & Innovation Consultant from May 2022 to April 2024. Kyle's career in claims began at Travelers, where a diverse range of positions was held from November 2009 to May 2022, including Director of Claim Business Intelligence & Analytics and Auto Unit Manager. Kyle earned a B.A. in Human Resources and Psychology from North Central College from 2007 to 2009 and also studied Psychology at Eastern Illinois University from 2005 to 2007.