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John Magnuson has extensive experience in technical writing and documentation across various industries. Currently, John serves as a Technical Writer/Online Help Developer at RCIS, creating online help and release documentation for diverse applications since May 2009. Prior to this role, John worked as a contractor for Wells Fargo, documenting processes and procedures, and held positions at Accenture, including Internal Process Documenter and Project Manager. John began documenting as a Technical Writer at Open-c Solutions and has contributed to projects for companies such as Best Buy and 3M Net.Commerce. Earlier experiences include roles as a Documentation Specialist and a Recording Artist/Songwriter. John holds a degree from the University of New Hampshire and graduated from Edina High School.