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Katie LaBranche is a seasoned professional with extensive experience in technical writing and digital media strategy. Currently serving as a Technical Writer at RunBuggy since June 2022, Katie excels in creating and organizing documentation for knowledge bases. As a Digital Media Strategy Consultant at Bloom Media Strategies LLC, Katie focuses on enhancing the online presence of small and mid-size businesses. Previous roles include Knowledge Base Administrator and Customer Success Specialist at Rosetta Stone, where Katie managed customer-facing knowledge bases and supported enterprise accounts. Katie’s background also encompasses content creation and editing positions at various organizations, along with a strong academic foundation in digital media strategy and communication from Bridgewater College.