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Sera Nurma Maharani has a Bachelor's degree in Hospitality Administration/Management from Akademi Paririwisata Jakarta International Hotel. Sera Nurma has held various positions in hospitality industry, ranging from Concierge Agent to Assistant Customer Excellence Manager. Sera has experience working at prestigious hotels such as Le Méridien, Mandarin Oriental, and The Ritz-Carlton Jakarta. Throughout their career, Sera Nurma has taken on roles such as Manager on Duty, Front Office Manager, and Guest Service Center Manager.