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Jim Sparr is an experienced Escalation Manager at Rubrik, Inc. since February 2022. Prior to this role, Jim held several positions at Verizon, including Major Incident Manager (Team Lead) from July 2012 to September 2014, Project Engineer at VzB from June 2010 to June 2012, and Network Engineer (Team Lead) at Verizon Business from April 2008 to June 2010. Jim's early career includes a sales role at Bose Corporation from 2001 to 2005, and a significant tenure with the USAF from January 1981 to January 2001 as an Electronics Technician specializing in Air Traffic Control communications.