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Adriana Ponce-Matteucci is an experienced professional in employee experience and office management, currently serving as the Employee Experience and Engagement Manager at Rubicon Programs since November 2021. Previously, Adriana held the position of Office Manager at Rubicon Programs Inc. from October 2012 to August 2019, where responsibilities included data management, resource manual development, office administration, and staff orientation oversight. Early career roles included an Administrative Intern at Opportunity Junction, Customer Service and Courier at DDA, and Customer Service Manager at Lithia Motors, Inc. Additionally, Adriana has a foundational experience in customer service from a role at Jewelry Exchange. Educational credentials include an Associate's degree in Business Administration from LMC and a Pharmacy Technician certificate from Everest College.