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Muhammad Khan is an experienced IT professional currently working as a Service Desk Analyst at RSPB since October 2020. Prior to this, Muhammad held the same position at Tate, where a notable accomplishment included successfully configuring and rolling out mobile phones to over 100 users as part of a short-term project. Muhammad's previous roles include extensive experience at Tate managing IT user relationships, addressing service desk inquiries, and providing technical support. Prior positions also include IT Support Engineer at Ornate Carpets Ltd and IT Service Desk Specialist at AMC Networks International UK, where responsibilities ranged from troubleshooting to managing incidents and requests in accordance with ITIL processes. Muhammad holds a Master's degree in Computing from the University of Wales, Cardiff.