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Marcial Cordoba is an experienced professional with a diverse background in sales, customer service, and program management, currently serving as the Discovery Privileges Program Manager at Royal Resorts since March 2014, overseeing the company's exit program and managing three sales rooms in Cancun and Playa del Carmen. Previous roles include Gerente Exit Program and Call Center Supervisor at Xcaret, and Actionist at El Mundo del Disfraz, with a significant tenure as Exit Program Sales Manager at Royal Resorts where leadership of a 20-person team was key to successful sales initiatives. Marcial's career also encompasses positions as Account Executive at Centergistic Solutions and Customer Service Representative at Grupo Vidanta/Mayan Palace, along with notable achievements as Fly-in Sales Manager at Grupo Costamex and Sales and Customer Service Coordinator at Dun & Bradstreet. Educational credentials include a diploma as a Programming Technician and a Programador Analista from Centro de Estudios Tecnologicos.