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Shailja R. is an accomplished professional with extensive experience in digital marketing technology and project management. Currently serving as Director of Digital Marketing Technology at RBC since May 2013, Shailja has successfully overseen projects with a total annual budget of $3 million, focusing on CRM applications and ensuring high-quality delivery that aligns with business objectives. Prior to RBC, Shailja held a Senior Manager position at Prudential Corporation Asia, where responsibilities included developing a web-based sales application for the Asia Pacific sales team to enhance insurance sales processes. Earlier experience includes roles at NTT Data FA Insurance Systems, where Shailja managed the design of policy administration systems, and at Xerox India, where Shailja led the implementation of logistics systems and achieved important quality certifications. Shailja holds a Master's degree in Computer Applications from the Institute of Management Technology, Ghaziabad, and a Bachelor's degree in Computer Science from Delhi University.