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Dana Ritchie is an accomplished professional with extensive experience in senior leadership roles, particularly in client engagement transformation, data strategy, and digital marketing technology, primarily at RBC. Previous roles include IT Consultant at Manulife Financial, Senior Analyst at Celestica International, and Web Developer/Analyst at Cinram International. Dana Ritchie is currently pursuing an MBA in Strategy & Entrepreneurship at the Schulich School of Business, York University, demonstrating a commitment to continued professional development.