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Jeff Szalai has a diverse work experience that spans over two decades. Jeff is currently employed as a Senior Technical Writer at Ross Video since April 2022. Prior to this, they worked at Ciena as a Senior Analyst in Product Documentation Development from October 2021 to April 2022. In their role at Ciena, they contributed as a writer for network planning tools using Perforce and Adobe Experience Manager for source control, and authored content using structured FrameMaker (DITA).

Before joining Ciena, Jeff worked at Grass Valley for a significant period, starting in May 2007. During their time at Grass Valley, they held multiple roles such as Principal Author, Documentation Group Leader/Manager, Senior Technical Writer, and Technical Writer. Grass Valley is a renowned professional broadcast infrastructure manufacturer, and Jeff managed a multicultural team of technical writers to produce documentation for both hardware and software products. Their expertise lies in analyzing user experience and employing instructional design methods to create user-friendly documentation.

Prior to their career in technical writing, Jeff worked as a Social Studies Teacher at Lester B. Pearson School Board, where they taught at John Rennie High School from July 2004 to May 2007, and at Lester B. Pearson School Board from August 1998 to July 1999.

Further back in their career, Jeff worked as a Technical Writer at Teradyne Inc. from October 2000 to April 2004, gaining valuable experience in technical writing.

Overall, Jeff Szalai's work experience highlights their proficiency in technical writing, instructional design, and team leadership, along with their ability to adapt to diverse industries and roles.

Jeff Szalai completed their education in a chronological manner. Jeff first attended John Rennie High School, although the start and end years are not provided. After high school, they enrolled in CEGEP - John Abbott College, but no specific degree or field of study information is available for this institution. Moving forward, from 1994 to 1998, Jeff pursued a Bachelor of Education (B.Ed) degree in Secondary Education at McGill University. Finally, from 2000 to 2003, they attended Northeastern University where they earned a Certificate in Technical Communication with a field of study in Technical Writing.