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Ericka Rudolph is a Mortgage Loan Officer at Ross Mortgage Corporation since January 2017, specializing in mortgage pre-approval and refinancing. Prior experience includes roles such as SCCM Administrator at Fiat Chrysler Automobiles and Mercedes-Benz Financial Services, and Connected Vehicle Support Specialist at Audi of America. Ericka has a strong background in technical support, having worked as a Technical Support Senior and System Support Technician at ITT Technical Institute, where responsibilities included troubleshooting, system configuration, and managing IT assets. Ericka holds a Bachelor's degree in Information Security Systems and an Associate's degree in Computer Network Systems Technology from ITT Technical Institute.