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Joanna Rikkinen has a diverse work experience spanning various roles and companies. Their most recent role is as a Business Manager at Romify, starting in 2022. Prior to that, they worked at Zero Keyboard from 2016 to 2022, where they held multiple roles including Managing Director, Customer Success Manager for North America, Quality Assurance Manager, and Office Manager. In their role as Managing Director, Joanna was responsible for directing and controlling all business operations, providing strategic guidance, and ensuring the company's financial vision and long-term goals were achieved. Joanna also represented the company in negotiations and managed key personnel, clients, and service providers. Their other roles involved developing customer relationships, providing technical support, and managing quality assurance. Before joining Zero Keyboard, Joanna worked at Rossmann as a Customer Service representative from 2012 to 2014. Joanna also completed an apprenticeship at Provincial Sanitary-Epidemiological Station in Łódź in 2011, where they gained experience in food microbiology laboratory testing. Joanna additionally completed an apprenticeship at District Hospital dr Wł. Biegański in Łódź in 2009.

Joanna Rikkinen's education history showcases their academic achievements and focus on the field of biotechnology and microbiology. Joanna earned a Bachelor's degree in Biotechnology from the University of Lodz, which they pursued from 2007 to 2010. Following that, Joanna completed a Bachelor's degree in Microbiology from the same university, which took place from 2009 to 2012. Their educational journey culminated with a Master's degree in Biotechnology, specializing in Microbial Biotechnology, from the University of Lodz, which they accomplished from 2010 to 2012.

Additionally, Joanna Rikkinen obtained a certification as a Salesforce Administrator in March 2018. The details of the institution from which the certification was obtained are not provided.