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Virginie Varlet is a skilled marketing professional with a diverse background in customer experience, business development, and innovation. Currently serving as a Marketing Business Developer at Romande Energie since January 2021, Virginie has coordinated an intrapreneurial program and implemented processes to measure program impacts and employee satisfaction. Prior experience includes a Customer Experience Specialist role at IMD business school, where Virginie enhanced customer satisfaction processes and introduced data visualization tools. Virginie's career also includes strategic planning and insights work at British American Tobacco, customer experience project leadership, and various marketing roles. Educational qualifications include a Bachelor of International Hospitality Management with a marketing specialization, alongside several digital marketing and leadership certifications.