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Joanne Ferguson has extensive experience in account management and client services within the insurance industry. Currently serving as an Account Executive, Team Lead, and Client Account Manager at RogersGray since June 2015, Joanne specializes in managing commercial lines and ensuring comprehensive coverage for client needs. Previous experience includes roles as a Unit Coordinator/CNA in Critical Care at Beth Israel Deaconess Hospital-Plymouth and as an Account Manager at Dowling & O'Neil Insurance Agency, where Joanne managed middle market general accounts. Additionally, Joanne worked as a Dispatcher for the Plymouth Police Department and as a Customer Service Representative at United Insurance Agency, focusing on personal and small commercial lines.